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6. Refund Policy

If you are eligible for a refund, we will refund you back to the method of payment you used when you originally paid for your order. The refund amount will be the total amount you have paid for the particular order or a fraction of this, depending on the nature of the fault at hand. Please note: that it is your responsibility to advise us of any changes to your PayPal email address. Refunds can take up to 30 days from receipt of the return.

7.1. Faulty Item(s)
If you receive goods that are faulty or incomplete on arrival, you must notify us within 72 hours of receipt of the item in writing (by post, by e-mail or by using the Contact Us page on the website).

Please note we will offer a refund for any Faulty items instead of a replacement for orders overseas.

We do not cover faults caused by accident, neglect, misuse or normal wear and tear. Consumable items, such as non-rechargeable batteries will be replaced if found to be inoperative on delivery,  consumable items, (e.g batteries) are not covered for replacement during 'normal' use